FREQUENTLY ASKED

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Everything you need to know about ordering, production, and caring for your ÒMÓGÉ pieces.

MADE TO ORDER

Are your pieces ready to wear?
Every ÒMÓGÉ piece is crafted intentionally upon order. This allows us to give dedicated attention to fit, detail, and finishing.
How long does production take?
Please allow 5–7 business days for production before dispatch. Timelines may vary slightly during high-volume periods.
Do you ship internationally?
Yes, we ship both within Nigeria and internationally. Shipping rates and delivery timelines are calculated at checkout.

RETURNS & EXCHANGES

Do you accept returns?
As our pieces are made to order, we do not offer refunds. However, exchanges may be considered for production defects or significant sizing discrepancies within 48 hours of delivery.
Can I exchange custom pieces?
Custom orders, made-to-measure pieces, and items with custom lengths are final and are not eligible for exchange.

CARE INSTRUCTIONS

To preserve the quality of your garment, we recommend dry cleaning where possible, steaming gently, and storing carefully away from harsh light.

QUESTIONS?

For further assistance, our client care team is here to help.

clientservices@omogelagos.com  |  +234 916 699 7124

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Thank you for being part of the ÒMÓGÉ experience.